When you're needing to change office locations, moving your Cisco phone to a new location where it can be plugged into an active data jack on campus is possible to do on your own. After moving the phone, it's critical that you contact IT Services so they can update 911 records (a mandatory government requirement).
Follow the steps below to set up your phone in a new location.
- Plug the first network cable from the active data jack into port 1 (indicated by the network icon above the port) on the back of the phone. The phone should be plugged directly into the data jack.
- When the phone is plugged in, the display turns on and begins a start-up cycle, lasting a few minutes.
- Plug the second network cable from your computer into port 2 (indicated by the computer icon above the port) on the back of the phone.
Port Purposes
Port 1: Power Over Ethernet (PoE) port - A port for the network cable from the wall
Port 2: Access port - A port for the network cable to a computer
Port 3: Auxiliary port - A port to connect to some models of headsets
Port 4: Analog Headset Connection port: A port to connect to the majority of headsets
Port 5: DC / Power port: A port used to connect to a power cable (not needed in most areas of campus).
Move Desk Phone Service
If you prefer someone else to move your desk phone, you may fill out the Move Desk Phone form. However, please note your department will be charged a fee for the service call.